E-mail integration
Receive and reply to tickets straight from e-mail.
TKT-007 · ZB Digital product
E-mail and WhatsApp on a single platform
Ticketing System.
Bring all your support into a single platform: integrated e-mail and WhatsApp, with SLA tracking, automations and complete reports.
01 / FeaturesWhat the product delivers day to day.
Built for
your day to day.
Features designed for real operations: ready to use and customizable as your company grows.
WhatsApp integration
Unified support through WhatsApp Business.
Multiple agents
Distribute tickets across your team automatically.
Automatic SLAs
Deadline tracking and smart escalation.
Unified inbox
Every channel in a single interface.
Reports
Support and productivity metrics.
02 / BenefitsWhy companies choose this product.
Why choose
Ticketing System.
- E-mail and WhatsApp unified in one place
- Up to 60% faster response times
- A complete history for every customer
- Automated answers to frequent questions
- A team performance dashboard
- Integration with your CRM and other systems
Free trial
Try it before you decide.
Create a trial account and explore Ticketing System with your team. If it's a good fit, we handle the rollout and integrations together with you.
03 / Other productsSolutions that work together.
Products that
complement each other.
ZB products integrate with one another. Combine them as your company's operation grows.
MKT-008
Marketing Automation
AI-generated media and automatic posting across every social network.
Explore product
IMOB-009
Imob19
Management for real estate agencies: property portfolio, CRM, own website, contracts, finances and short-term rentals.
Explore product
OS-010
OSDireto
Maintenance management with work orders, preventive plans, spare-parts inventory and per-equipment metrics.
Explore product
04 / Request a demoWe're here to listen ↙
Contact
Want to see Ticketing System working in your operation?
Tell us how your process works today. We'll prepare a demo focused on what makes a difference for your team.
Message us on WhatsApp (19) 2626-0727contato@zbdigital.dev