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WPP-001 · ZB Digital product
Automated, intelligent, multichannel support
WhatsApp Bot.
An intelligent bot with full multi-user support to power up your business — natural answers, lead qualification and complete integration with WhatsApp, Instagram and Facebook.
01 / FeaturesWhat the product delivers day to day.
Built for
your day to day.
Features designed for real operations: ready to use and customizable as your company grows.
Multichannel
WhatsApp via QR Code, WABA (WhatsApp Business API), Instagram and Facebook in one place.
Android app for agents
A dedicated app so your support team can follow and reply to conversations from anywhere.
Fully integrated CRM
Native integration with the ZB Digital CRM, with no middlemen or external automations.
Instant answers
Immediate answers to your customers' most frequent questions.
Conversational AI
Natural conversations that adapt to each customer's context.
02 / ChannelsFully native integration with the ZB CRM.
Every channel,
in one place.
WhatsApp via QR Code or WABA, Instagram and Facebook — with a dedicated Android app for your agents.
WhatsApp QR Code
Connect the number you already use
WABA
Official WhatsApp Business API
Direct messages and comments
Messenger and comments
Android app
For your support agents
03 / Connects withEach product solves one part. Together, your whole operation talks to itself.
Connected to the
ZB ecosystem.
WhatsApp Bot shares information with other ZB products on behalf of the same company, with a single login.
Connection
ZB Agenda
The AI agent checks availability, books, reschedules, cancels and uses the waitlist. ZB Agenda confirms and sends reminders through zeBOT.
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Connection
Custom CRM
Leads are created and pipeline stages moved right from the chat. Lead and agent tasks show up in the inbox.
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Connection
ZB Finance
A number flagged as CFO takes the manager's questions to ZB Finance. The collection schedule also sends through zeBOT.
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Connection
ZB Signature
Signature invitations and verification codes (OTP) sent over WhatsApp.
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Connection
ZB Franchises
The Messaging menu gets the franchise network talking on WhatsApp.
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Connection
ZB CoWorking
Mail, visitor and booking notices for coworking members, who can also book rooms in the chat.
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Connection
ZB People
Interview invitations, reminders and notices for candidates and employees.
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Connection
ZB Services
Work order progress, quotes and notices sent to the customer.
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Connection
ZB Identity
One login for the whole team, with permissions set in one place.
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See the complete flows.
The connection map shows, step by step, how ZB products work together day to day.
04 / BenefitsWhy companies choose this product.
Why choose
WhatsApp Bot.
- Automated support 24 hours a day
- Up to 80% lower support costs
- Higher sales conversion
- Automatic lead qualification
- Full native integration with our CRM
- Real-time reports and metrics
Free trial
Try it before you decide.
Create a trial account and explore WhatsApp Bot with your team. If it's a good fit, we handle the rollout and integrations together with you.
05 / Other productsSolutions that work together.
Products that
complement each other.
ZB products integrate with one another. Combine them as your company's operation grows.
CRM-002
Custom CRM
A complete, customizable CRM with a 360° customer view: an approved proposal becomes a ZB Finance invoice and a ZB Signature contract.
Explore product
AAS-003
AI Agents
We build and integrate AI agents that solve real problems in your business.
Explore product
SIG-004
ZB Signature
Legally valid digital signatures with an audit trail, receiving contracts from the CRM and ZB Finance and consent forms from ZB Agenda.
Explore product
06 / Request a demoWe're here to listen ↙
Contact
Want to see WhatsApp Bot working in your operation?
Tell us how your process works today. We'll prepare a demo focused on what makes a difference for your team.
Message us on WhatsApp (19) 2626-0727contato@zbdigital.dev